Returns & Exchanges
At Trunki 🤩, we want you to love your new fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. If your purchase isn't quite right, our simple exchange process ensures you get the perfect fit or style without the stress.
Initiate Your Request
Log into your Trunki account and visit the 'Order History' section to select the items you wish to return or exchange.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels and protective seals are intact to qualify for a full refund.
Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and fix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing